TERMS & CONDITIONS:
  • ONCE YOUR ORDER IS PLACED IT CAN NOT BE CANCELLED-NO EXCEPTIONS.

  • IF YOU GIVE US THE WRONG IMEI THEN THE CODE WILL NOT WORK & YOU ARE 100% FULLY RESPONSIBLE TO PROVIDE THE CORRECT IMEI SO PLEASE MAKE SURE YOU RETRIEVE IT FROM THE PHONE (PRESS *#06# ON YOUR PHONE).

  • PLEASE NOTE THAT IT TAKES UP TO 24 HOURS FOR AT&T CINGULAR AND T-MOBILE CODES TO BE EMAILED TO YOU. FOR ALL OTHER NETWORKS, IT CAN TAKE 5-10 BUSINESS DAYS TO GET THE CODE, AND WE WILL EMAIL IT TO YOU AS SOON AS IT IS READY.

  • WE BELIEVE IN DOING OUR BUSINESS SINCERELY AND HONESTLY AND EXPECT THE SAME OF OUR CUSTOMERS. IF A FRAUDULENT CHARGEBACK IS ISSUED AGAINST US AFTER YOU GET THE CODE, WE WILL HARDLOCK YOUR PHONE & PIN.

Please note the following time frames for unlock code delivery.

At UnlockAcell.com we believe in swift and reliable service. All AT&T Cingular, and T-Mobile orders are filled within 24 hours of receipt. That means if you place an order at 5 pm E.S.T., your cell phone unlock code is sent to you no later than 5 pm E.S.T. the next day.

If your phone service is from any network other than AT&T Cingular or T-Mobile, your unlock code will be emailed to you within 5-10 days.

We offer 100% money back guarantee on all our services.
We have provided unlock codes for thousands of phones, and it has worked 99.99% of the time. But, for any reason if we are unable to provide the code for your phone, or the provided code did not work for your phone, or we are unable to meet our order fulfillment time frame, we will completely refund your money. No questions asked.

Please note that, we are not responsible for any errors you make in providing your IMEI, your current network service, or in entering the unlock codes given. If you enter the unlock codes incorrectly, or if they are generated based on incorrect IMEI and network information from you, you may create a 'hard lock' condition on your phone that will require you taking the phone to a service location to be unlocked again.

We guarantee our unlock code to work 100%. Our unlock codes have been used to unlock thousands of phones without a problem. We are glad to offer refunds ONLY if you provide video proof that our unlock code did not work on your phone. A simple video can be created based on the unlocking instructions we send to you. We apologize for any inconvenience, but this measure has been put in place for folks fradulently claiming their money back in order to get the codes for free.

At UnlockAcell.com, you can be confident that you are dealing with a top-notch company committed to the highest standards of online safety and excellence.

Shop with confidence, and feel free to contact us if you have any pre-sale questions, or any suggestions to improve our service. We'd love to hear from you.

Wishing you a great shopping experience,
The UnlockAcell.com Team